Privacy Policy

Information We Collect

Service Tooly may collect account details, contact information, business records, customer records submitted by users, device and log data, communications preferences, payment-related metadata, and support communications.

How We Use Information

Information is used to provide, secure, support, personalize, analyze, and improve the service; process billing; prevent fraud; send transactional communications; and comply with law.

Email and SMS Data

We may process email addresses, mobile telephone numbers, message content, delivery status, consent status, opt-in and opt-out requests, and messaging-provider identifiers.

SMS Privacy

Service Tooly does not sell, rent, or share mobile phone numbers, SMS consent, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that help Service Tooly deliver the requested messaging service, and those providers may use the information only to provide that service.

Message frequency varies based on account and service activity. Message and data rates may apply. Reply STOP to opt out or HELP for help. For assistance, contact support@servicetooly.com. Additional information is available in the Service Tooly SMS Messaging Terms.

Cookies and Analytics

Cookies and similar technologies may support authentication, preferences, security, analytics, and service performance.

Sharing

Information may be shared with contracted service providers and subprocessors only as necessary to operate Service Tooly, with legal authorities when required, with business successors where permitted by law, and with parties authorized by the customer. Service Tooly does not sell personal information.

Retention and Security

Data is retained as needed for service delivery, legal obligations, dispute resolution, consent documentation, and security. Reasonable administrative, technical, and organizational safeguards are used, but no system is completely secure.

Your Choices and Rights

Depending on location, individuals may request access, correction, deletion, portability, restriction, or information about processing. Requests may be submitted to support@servicetooly.com. Identity verification may be required.

Children

The service is not directed to children under 13 and is intended for business use.

International and State Privacy

Additional rights may apply under laws such as the GDPR, UK GDPR, CCPA/CPRA, and other applicable privacy laws.

Contact

Privacy questions may be sent to support@servicetooly.com.