Scheduling & Field Work | Workspace
Upload files safely
Files are security-scanned before ServiceTooly processes or publishes them; existing size, type, and permission checks still apply.
Sign in to your company workspace to use the related controls.
What this section includes
- Pre-processing malware scan
- Existing file-size limits
- Existing MIME and extension checks
- Private quarantine for suspicious files
Start-to-finish instructions
Choose the allowed file
Use the file types and size limits shown on the form.
Submit once
ServiceTooly scans the temporary upload before parsing, storing, or publishing it.
If a file is rejected
Do not resend the same suspicious file or share it by email. Contact support with the time and page, not the private file.
If scanning is unavailable
No file is saved or published. Retry after service is restored.
What success looks like
- A clean file continues through the form's normal validation and permission checks.
- A rejected file creates no customer-facing attachment or published asset.
Common problems
- A clean malware scan does not override size, MIME, extension, authorization, or private-storage rules.
- Security scanning cannot guarantee detection of every threat; do not upload unsafe content.