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Scheduling & Field Work | Workspace

Manage team, roles, and labor

Invite staff, control access, schedule technicians, and review labor records.

Sign in to your company workspace to use the related controls.

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Feature-specific ServiceTooly wireframe for Manage team, roles, and labor
This wireframe is generated from the feature names and steps in this guide, so it stays aligned with the instructions even when labels vary by role or plan.

What this section includes

  • Create each user
  • Assign a role
  • Set field details
  • Review time and labor
  • Remove access safely

Start-to-finish instructions

  1. Create each user

    Use a unique email for every person so access and activity remain attributable.

  2. Assign a role

    Give office, sales, dispatcher, technician, or manager access based on actual job responsibilities.

  3. Set field details

    Add skills, service area, availability, mobile access, and notification preferences for technicians.

  4. Review time and labor

    Check time entries, job allocation, edits, and approvals before payroll export or processing.

  5. Remove access safely

    Suspend a departing user instead of deleting business history connected to their work.

Helpful tip: Review permissions whenever responsibilities change.

What success looks like

  • The record is saved, the status is correct, and the next person can see what to do without asking for missing details.

Common problems

  • If a button or page is unavailable, confirm your company, plan, role, and the status shown on the page before retrying.