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Scheduling & Field Work | Workspace

Set up recurring services

Create repeat schedules that generate predictable visits without duplicating the setup each time.

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Feature-specific ServiceTooly wireframe for Set up recurring services
This wireframe is generated from the feature names and steps in this guide, so it stays aligned with the instructions even when labels vary by role or plan.

What this section includes

  • Choose the customer and service
  • Set the recurrence
  • Assign responsibility
  • Review generated visits
  • Pause or end safely

Start-to-finish instructions

  1. Choose the customer and service

    Confirm the service location, standard scope, price, and expected duration.

  2. Set the recurrence

    Choose frequency, start date, preferred day or window, and an optional end date.

  3. Assign responsibility

    Select a technician or leave visits available for dispatch, depending on your workflow.

  4. Review generated visits

    Check upcoming occurrences for holidays, time off, route conflicts, and customer exceptions.

  5. Pause or end safely

    Pause future visits without deleting history, or end the series after the final completed service.

Helpful tip: Change one occurrence for a one-time exception; edit the series only when future visits should all change.

What success looks like

  • The record is saved, the status is correct, and the next person can see what to do without asking for missing details.

Common problems

  • If a button or page is unavailable, confirm your company, plan, role, and the status shown on the page before retrying.